Returns & Refunds

We want you to feel confident shopping with Sessile Sleep.

30-day return window

You may request a return within 30 days after your order is delivered. To be eligible, items must be unused, unwashed, in their original condition, and returned with original packaging where possible.

For hygiene and safety reasons, we cannot accept returns of items that have been used, washed, damaged after delivery, or are marked as final sale.

How to start a return

Email [tina.z@sessilesleep.com] with:

  • Your order number

  • The item(s) you wish to return

  • The reason for your return

Please wait for our return instructions before sending anything back. Returns sent without prior authorization may not be accepted.

Return shipping and refunds

After we receive and inspect your return, we will notify you of the outcome. Approved refunds are issued to the original payment method within [5–10] business days.

Damaged, defective, or incorrect items

Please contact us within [7] days of delivery at [tina.z@sessilesleep.com]. Include your order number and clear photos of the item and packaging so we can help promptly.